Contact Us

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Send us an email
Email our team at
support.us@soloprotect.com

Email

Give us a call
Call us at
1-866-632-6577

Call

Frequently Asked Questions

“How fast do I get a response?”

The SoloProtect device will contact the SoloProtect Monitoring Center or an Alarm Contact (depending on the specified solution), in order to a facilitate alarm verification and/or escalation. This typically happens within 4 seconds.

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"Are the police called every time I press the Red Alert button?"

No. The operators in our Monitoring Center are specially training to listen into the live incident and quickly decide on an appropriate response. In some cases, the police will be called. But, in others, it may only be necessary to notify a manager or colleague.

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"How often should I charge my lone worker device?"

We recommend that you charge your device daily, as you would a mobile phone. That will ensure you start your working day with a fully charged lone worker device.

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"I'm interested in your solution but I have some questions about how it works. What should I do?"

Please scroll down to book a demo with us. We will run through how the solution works and will be able to answer any questions you may have. Alternatively, you can send us a question using the contact form above and we will respond as soon as possible.

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Book a demo

Pick a time on our calendar to learn how our team can protect your team.

What is the best way to reach you?
Got it-- Now, we just need some info about your company.

Lastly, how many lone workers does your organization employ & what kinds of risks do they face?

Schedule your demo
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